F.A.Q
Sprout Media Studio accepts payments in the following forms:
- Visa
- Mastercard
- Paypal
- EFT (Electronic Funds Transfer)
Payments made through Paypal and EFT must be done in advance.
Group bookings payments must be completed at least one week in advance.
All payments must be confirmed at least two days before your chosen date to ensure you will be added to the list of attendees.
For an EFT payment please contact us. There is a 10% manual handling fee for EFT bookings of less than 5 people.
Minors under the age of 18 must be accompanied by an adult.
The role of the accompanying adult is strictly to supervise. They will not be able to participate in the event unless they have purchased their own ticket.
Children under the age of 8 are unlikely to benefit from group events unless they have been specifically designed for them.
Further inquiries, or specific requirements, may be directed to contact@sproutmediastudio.com
Use ‘Contact Us’ form on this website to redeem a voucher. Quote the voucher ID and your chosen event.
Please contact us prior to the event if you or a friend:
Have any concerns or inquiries about mobility issues
Require special assistance on the day The team will do its best to ensure that the evemt is suited to your capabilities.
There is no waiting list as people rarely cancel.
If you are very interested in a particular event theme, please let us know and if there is enough interest we’ll run it again.
Try posting to the Facebook group to gauge interest, and if there are 6 or more people who would like to attend we should be able to arrange a special session.
If none are listed it’s because we are in the process of organising dates. Subscribe to the newsletter and we’ll let you know by email as soon as the next date is confirmed.
When this occurs you will be notified via email and text, and the event will be rescheduled for another time. You will also be given the option of a refund.
How long beforehand the event is officially cancelled depends on the forecast.
If it’s very severe weather it will probably be cancelled a few days before.
If it looks like the weather may improve we’ll leave it until the last minute. A bad forecast turns sunny surprisingly often.
Usually if you post a few times without breaking the rules you’ll be given pre-approval and your posts will appear in the group as soon as you submit them.
Admin runs to approve new members and posts are usually done at least once every two days. Please be patient (and polite), and be aware than the group admin cannot be in the group 24/7.
All events require a booking so that the professional host can be paid for their time and skill.
Bookings must be made prior to the event, and cannot be made on the day. Bookings usually close between 1 and 24 hours beforehand, depending on the instructor, topic, and location.
Please do not attend an event without booking first, as you will be turned away. Events often sell out, so please book early to be guaranteed a place.
A single booking can be rescheduled a maximum of 3 times.
Some teaching experience is helpful but not necessary. The main requirements are:
1) Excellent teaching skills.
2) Good communication.
3) Very reliable.
4) Able to take advice and instruction and work as part of a team.
5) A good knowledge of the local area.
Pay is based on experience and the number of people attending your classes.
Classes are usually held on the weekend at various times depending on the topic.
Instructors should be able to commit to at least one class per month. Dates are confirmed from 1 to 6 months in advance.
To apply click on the Host a Class link at the top of the page. If you have any questions use the Contact Us link or read the Host FAQ.